[{"data":1,"prerenderedAt":193},["ShallowReactive",2],{"ls-connection":3,"support-article-pages-scan-tickets":5},{"connected":4},false,{"article":6,"related":48,"neighbors":118,"alternates":187},{"feature":7,"category":8,"locale":9,"slug":7,"title":10,"lede":11,"purpose":12,"steps":15,"notes":34,"generatedFrom":46,"updated":47},"scan-tickets","pages","en","Scan tickets at the door","Check people in by scanning the QR ticket their registration issued, yourself, or with whoever works the door.",[13,14],"Every registration to an in-person event issues a QR ticket: the visitor gets it on the confirmation, at a link they can keep. At the door you scan that code instead of looking anybody up, on your own device, or on the phone of whoever is standing there, through a link.","The badges you print carry their holder’s ticket, so a visitor wearing one does not need to take out their phone.",[16,19,22,24,26,28,30],{"text":17,"image":18},"Open the “Registrants” tab of an in-person page and click “Door check-in”. Every row also carries a QR button beside its check-in control.","\u002Fsupport\u002Fscan-tickets\u002Fen\u002Fstep-1.webp",{"text":20,"image":21},"The dialog offers the three ways to work the door: scan on this device, a link for your team, or a link for anyone.","\u002Fsupport\u002Fscan-tickets\u002Fen\u002Fstep-2.webp",{"text":23},"“Scan tickets” opens the camera on this device. Point it at the visitor’s code, on their phone or on their badge: each scan answers with a verdict, “Checked in”, “Already checked in” (with the time they arrived), or “Not a valid ticket for this event”. The scanner stays open, so a queue moves through one code after another.",{"text":25},"Someone in the queue never registered? Switch to “On site” at the bottom of the scanner. It shows your page’s form (on an event over several days, today’s date is already ticked), and “Register and check in” adds them and marks them arrived at once. If their email is already on the list, the scanner offers to check that person in instead.",{"text":27},"Handing the door to someone else? The team link opens the same scanner for anyone signed in to this workspace. Copy it, or scan the QR beside it with the phone that will work the door.",{"text":29},"Door staff with no Livestorm account (a volunteer, the venue’s own team, an agency) need the public link, which is off until you create it. Read what it allows, create it, then share it with that team only.",{"text":31,"image":32,"caption":33},"Someone lost their ticket? Open it from their row and copy the link. The ticket page shows no personal details, so it is safe to send as is.","\u002Fsupport\u002Fscan-tickets\u002Fen\u002Fstep-3.webp","The organizer’s copy of a ticket, reopened from the registrant’s row.",[35,36,37,38,39,40,41,42,43,44,45],"A scan only ever stamps an arrival, it never removes one. Undoing stays on the row’s check-in control, in the dashboard.","A ticket identifies a person, not a date: someone booked on several dates is admitted with the same code every day.","Scanning the same ticket twice keeps the first arrival time and answers “Already checked in”.","The public link is a key, not a password: anyone who opens it can check people in without signing in, and each scan shows them the attendee just admitted. Share it with the door team only.","“Replace link” issues a new one and kills the old one at once. That is the move if a link reached the wrong people. “Turn off” ends it entirely. Both are recorded in the audit log.","A public link never exposes your registrant list: it can admit people and read the arrival counters, nothing else. It has no “On site” tab, so it cannot add anyone.","A ticket link carries no name and no email. Identity only appears to whoever scans it.","A printed badge’s QR code is the person’s ticket, so every door reads it the same way and gives the same answers, including “Not a valid ticket for this event” for a badge from another event. See “Print attendee badges”.","Erasing a registrant, or anonymizing them through your retention setting, stops their ticket link from resolving, and the code on their badge with it.","Tickets are issued on registrations to an in-person event: an online event has no door, so no ticket.","Attendees can also check themselves in, at a tablet by the entrance: see “Set up a self check-in kiosk”.","pages\u002F[id]\u002Fregistrants.vue (door button) · ScanLinksDialog.vue · RegistrantTicketScanner.vue · RegistrantOnSite.vue · t\u002F[token].vue · ticket-token.ts · print\u002FBadgeCard.vue","October 8, 2026",[49,71,97],{"feature":50,"category":8,"locale":9,"slug":51,"title":52,"lede":53,"purpose":54,"steps":56,"notes":64,"updated":70},"page-create","create-from-an-event","Create a page from an event","Start from a Livestorm, Zoom or Microsoft Teams event: its details pre-fill the page.",[55],"A registration page is always backed by an event. By starting from the event, the title, date, session and form fields are imported automatically. You copy nothing by hand, and the page stays in sync with the source.",[57,60],{"text":58,"image":59},"From the Pages tab, click “New page” to get started.","\u002Fsupport\u002Fpage-create\u002Fen\u002Fstep-1.webp",{"text":61,"image":62,"caption":63},"On step 1 · Event, choose the source (Livestorm, Zoom or Microsoft Teams once connected) then the event to promote. Search for it by name, or narrow the list: for Livestorm with “Status”, “From date” \u002F “To date” and “Event owner” (“Owned by me” keeps yours); for Zoom with “Event type” (Webinars or Meetings); for Teams with “Hosted by me”.","\u002Fsupport\u002Fpage-create\u002Fen\u002Fstep-2.webp","A source that is not connected yet offers “Connect” on its card.",[65,66,67,68,69],"The page comes pre-filled with the event's data: you move straight on to the form, then the design.","You need a connected account to see your events. See “Connect your Livestorm account”, “Connect Zoom” and “Connect Microsoft Teams”.","The Livestorm event does not exist yet? Create it from this same step. See “Create a Livestorm event from the builder”.","A single event can back several pages (per language, per campaign).","No connector, because the event happens in a room? Pick the “In-person event” card instead. See “Create a page for an in-person event”.","September 23, 2026",{"feature":72,"category":8,"locale":9,"slug":73,"title":74,"lede":75,"purpose":76,"steps":78,"notes":91,"generatedFrom":96,"updated":70},"livestorm-event-create","create-a-livestorm-event","Create a Livestorm event from the builder","The event your page promotes does not exist yet? Describe it on the Event step and it is created in Livestorm for you.",[77],"A page is always backed by an event. When that event is not in Livestorm yet, you do not have to switch to Livestorm, create it and come back to pick it: the builder’s Event step creates it for you, sessions included, and links the page to it.",[79,82,85,87,89],{"text":80,"image":81},"On step 1 · Event, pick Livestorm as the source, then click “Create a Livestorm event”, above the list of your events. The same button is offered when the list comes back empty.","\u002Fsupport\u002Flivestorm-event-create\u002Fen\u002Fstep-1.webp",{"text":83,"image":84},"The form takes the place of the list. Under “Event details”, fill the “Event name”, a “Description” and the “Event owner” (you by default, or another member of your Livestorm team). The “Slug”, the event’s address in Livestorm, follows the name until you edit it.","\u002Fsupport\u002Flivestorm-event-create\u002Fen\u002Fstep-2.webp",{"text":86},"Under “Sessions”, set the “Time zone”, then “Add a session” for each date: a date, a start time and an optional name.",{"text":88},"Adjust the “Room settings” if you need to: chat, questions, polls, whether everyone can speak, automatic recording and the replay for registrants. “Copy the settings of an existing event” takes them from one of your events instead, along with its registration form and emails.",{"text":90},"Click “Create event and continue”. The event is published in your Livestorm workspace, the page is linked to it and its details are pulled in like any picked event. A tag on the event card marks it as created from the builder.",[92,93,94,95],"Livestorm only: Zoom, Microsoft Teams and in-person events have no create button here.","Registration stays on the page you are building, so the new event’s own Livestorm registration pages are switched off.","Registration fields, emails and the room design use your Livestorm defaults. Adjust them in the event settings in Livestorm, then re-pull the event on this step so the page follows.","If Livestorm refuses a session or a session name, the confirmation under the event card lists each one with Livestorm’s answer. Add or rename it in the event settings before you share the event.","EventPicker.vue · event\u002FLivestormEventForm.vue · event\u002FCreatedEventBanner.vue · i18n wizard.event.create.*",{"feature":98,"category":8,"locale":9,"slug":99,"title":100,"lede":101,"purpose":102,"steps":104,"notes":113,"updated":117},"publish-page","publish","Publish your page","Take the page live at its public, crawlable and indexable address.",[103],"Publishing makes the page reachable at its public URL and opens it to registrations. It is also what makes it indexable by search engines, the whole point of a registration page.",[105,107,109,111],{"text":106},"On step 5 · Launch, check the preview of what visitors will get, and the search-engine visibility set on the Settings step.",{"text":108},"The preview is a short window on the top of the page. “Expand preview” (or clicking the window itself) reopens it full size and scrollable, so you can read the whole page before committing to it.",{"text":110},"Click “Publish page”, in the bar at the bottom of the step alongside the link that opens the page for real. Anything still blocking the publish is spelled out right there.",{"text":112},"The page always carries three tabs, “Overview” (its public address, the embed code and the numbers), “Registrants” (who signed up) and “Setup” (the builder you just used). Publishing is what unlocks the first two; before that they read “Available once the page is published”.",[114,115,116],"You can “Unpublish” at any time to take the page back offline: its public link then answers “page not found”, and you can publish it again whenever you like.","The link to share, and the code to embed the page on your own site, are both on the Overview tab.","Re-publishing after a change updates the public page in place.","August 3, 2026",{"prev":119,"next":151},{"feature":120,"category":8,"locale":9,"slug":121,"title":122,"lede":123,"purpose":124,"steps":126,"notes":139,"generatedFrom":149,"updated":150},"door-check-in","check-in-at-the-door","Check registrants in at the door","Mark who actually turned up, and see how many are still expected.",[125],"For an in-person event, the Registrants tab doubles as your door list: each row gets an “Arrived” control you tap as people walk in, and a counter tells you how many of your registrants are already inside.",[127,130,132,134,137],{"text":128,"image":129},"Open the “Registrants” tab of an in-person page. The table gains an “Arrived” column, and the counter at the top reads “N of M arrived”.","\u002Fsupport\u002Fdoor-check-in\u002Fen\u002Fstep-1.webp",{"text":131},"Each registrant is one line, whatever they booked. If you run the event on several dates, the “Sessions” column tells you which ones each person signed up for, so you can point them to the right room.",{"text":133},"Filter on “Not arrived” to keep only the people you are still waiting for, or search by email to find someone who is standing in front of you.",{"text":135,"image":136},"Tap “Check in” on their row. It flips to “Arrived” and the counter updates.","\u002Fsupport\u002Fdoor-check-in\u002Fen\u002Fstep-2.webp",{"text":138},"Tapped the wrong row? Tap “Arrived” again and confirm: checking someone in is one tap, undoing it asks first, so a mis-tap next to a moving queue can't quietly un-arrive somebody already inside.",[140,141,142,143,144,145,146,147,148],"Check-in only appears for an in-person event. An online event has no door to stand at.","People are checked in once for the whole event, not once per date: someone attending all three days of a show walks in once and is marked arrived.","The counter is computed over all registrants, not only the ones loaded on screen, and it counts people rather than sign-ups.","Checking someone in twice does not move their arrival time; un-checking clears it.","It works on a phone, so you can do the door from the same page you use at your desk.","Scanning their QR ticket does exactly the same thing, without looking anyone up: “Door check-in” at the top of the tab. See “Scan tickets at the door”.","Someone turns up who never registered? “Add a registrant” at the top of the tab puts them on the list with your page’s form. Tick “Check them in now” and they count as arrived in the same go. On a phone, the scanner’s “On site” tab does this too.","If the email you type is already on the list, nobody is added twice: the dialog offers to check that person in instead.","The same tab prints the badges for this list: see “Print attendee badges”.","pages\u002F[id]\u002Fregistrants.vue (check-in column) · RegistrantAdd.vue · i18n registrants.checkIn \u002F arrival.* \u002F add.*","October 4, 2026",{"feature":152,"category":8,"locale":9,"slug":152,"title":153,"lede":154,"purpose":155,"steps":158,"notes":173,"generatedFrom":186,"updated":47},"self-check-in-kiosk","Set up a self check-in kiosk","Put a tablet at the entrance where attendees check themselves in with their ticket, their badge or their email.",[156,157],"A self check-in kiosk is a tablet at the entrance of an in-person event. Attendees hold their QR ticket or badge up to its camera, or type the email they registered with, and the kiosk welcomes them by their first name. Your welcome desk is left with the guests who need help.","The kiosk wears your page’s brand, cover photo and fonts, and speaks the event’s language. A guest only ever sees their own first name: the kiosk never shows an email, the guest list or how many people have arrived.",[159,161,163,165,167,169,171],{"text":160},"Open the “Registrants” tab of an in-person page and click “Door check-in”. The kiosk is the last section of the dialog, “Self check-in kiosk”.",{"text":162},"Click “Turn on the kiosk”, read the three points it lists, then click “Turn it on”. The section now holds the kiosk’s link with a “Copy” button and, on a computer, a QR code of that link.",{"text":164},"On the tablet, scan the QR code with the camera app, or open the link you copied. The kiosk opens on a setup screen in the event’s language.",{"text":166},"Pick the camera. The front one, facing guests, is the default; switch to the back one if the tablet faces away from them. Then tap “Start kiosk”: the tablet goes full screen, the screen stays on and the camera opens.",{"text":168},"Lock the tablet on the kiosk so nobody can leave it: Guided Access on an iPad (Settings > Accessibility, then triple-click the side or Home button), App pinning on Android (Settings > Security, then pin the browser from the app overview).",{"text":170},"Guests hold their ticket or badge inside the frame, or type their email and tap “Check me in”. The kiosk answers “Welcome, Amara!” and is ready for the next guest five seconds later, or as soon as they tap “Done”.",{"text":172},"When the kiosk can’t find a code or an email, it says “We couldn’t find this ticket” or “We couldn’t find this email” and sends the guest to the welcome desk. After a code that isn’t a ticket, “Type my email” lets them try their email instead.",[174,175,176,177,178,179,180,181,182,183,184,185],"Guests get the same welcome whether or not they had already arrived. Checking in twice keeps the first arrival time, and someone booked on several dates checks in once for the whole event, as at the door.","The email has to be the one they registered with; capital letters don’t matter. Someone waiting for your approval or on the waiting list isn’t registered yet, so the kiosk sends them to the welcome desk.","The kiosk doesn’t register walk-ins. Your team adds them from the scanner’s “On site” tab or with “Add a registrant”: see “Scan tickets at the door”.","The email field empties after each try and after 30 seconds without a touch, so the next guest never sees an address. Nothing is kept on the tablet.","If your retention setting anonymizes registrants, they still check in with their email, and the kiosk welcomes them without a name.","Anyone with the link can open the kiosk, and it can only check in the guest standing in front of it. Keep the link to your tablets.","“Replace link” issues a new link and “Turn off” ends it. Either way, every tablet on the old link closes within a minute. Both are recorded in the audit log.","The kiosk closes by itself the day after the last date. It also closes if you unpublish or archive the page, or if the event is no longer in person.","When the tablet loses its connection, the kiosk says check-in is paused and sends guests to the welcome desk. Nothing is saved to send later.","A browser signed in to your account can’t start the kiosk: it asks you to sign out first, so no guest can reach your workspace from the tablet.","On an iPhone, web pages can’t go full screen, so Guided Access is what keeps the kiosk on screen.","Its look comes from the page, and it has no settings of its own: change the page’s brand or cover photo and the kiosk follows within a minute.","KioskLinkSection.vue · ScanLinksDialog.vue · scan\u002F[token].vue · KioskRoute.vue · KioskApp.vue · KioskView.vue · i18n scanLinks.kiosk* \u002F kiosk.*",[188,191],{"hreflang":189,"path":190},"fr","\u002Fsupport\u002Fpages\u002Fscanner-les-billets",{"hreflang":9,"path":192},"\u002Fsupport\u002Fpages\u002Fscan-tickets",1792141117335]