Set up a self check-in kiosk
Updated October 8, 2026
Put a tablet at the entrance where attendees check themselves in with their ticket, their badge or their email.
What it’s for
A self check-in kiosk is a tablet at the entrance of an in-person event. Attendees hold their QR ticket or badge up to its camera, or type the email they registered with, and the kiosk welcomes them by their first name. Your welcome desk is left with the guests who need help.
The kiosk wears your page’s brand, cover photo and fonts, and speaks the event’s language. A guest only ever sees their own first name: the kiosk never shows an email, the guest list or how many people have arrived.
Open the “Registrants” tab of an in-person page and click “Door check-in”. The kiosk is the last section of the dialog, “Self check-in kiosk”.
Click “Turn on the kiosk”, read the three points it lists, then click “Turn it on”. The section now holds the kiosk’s link with a “Copy” button and, on a computer, a QR code of that link.
On the tablet, scan the QR code with the camera app, or open the link you copied. The kiosk opens on a setup screen in the event’s language.
Pick the camera. The front one, facing guests, is the default; switch to the back one if the tablet faces away from them. Then tap “Start kiosk”: the tablet goes full screen, the screen stays on and the camera opens.
Lock the tablet on the kiosk so nobody can leave it: Guided Access on an iPad (Settings > Accessibility, then triple-click the side or Home button), App pinning on Android (Settings > Security, then pin the browser from the app overview).
Guests hold their ticket or badge inside the frame, or type their email and tap “Check me in”. The kiosk answers “Welcome, Amara!” and is ready for the next guest five seconds later, or as soon as they tap “Done”.
When the kiosk can’t find a code or an email, it says “We couldn’t find this ticket” or “We couldn’t find this email” and sends the guest to the welcome desk. After a code that isn’t a ticket, “Type my email” lets them try their email instead.
Good to know
- Guests get the same welcome whether or not they had already arrived. Checking in twice keeps the first arrival time, and someone booked on several dates checks in once for the whole event, as at the door.
- The email has to be the one they registered with; capital letters don’t matter. Someone waiting for your approval or on the waiting list isn’t registered yet, so the kiosk sends them to the welcome desk.
- The kiosk doesn’t register walk-ins. Your team adds them from the scanner’s “On site” tab or with “Add a registrant”: see “Scan tickets at the door”.
- The email field empties after each try and after 30 seconds without a touch, so the next guest never sees an address. Nothing is kept on the tablet.
- If your retention setting anonymizes registrants, they still check in with their email, and the kiosk welcomes them without a name.
- Anyone with the link can open the kiosk, and it can only check in the guest standing in front of it. Keep the link to your tablets.
- “Replace link” issues a new link and “Turn off” ends it. Either way, every tablet on the old link closes within a minute. Both are recorded in the audit log.
- The kiosk closes by itself the day after the last date. It also closes if you unpublish or archive the page, or if the event is no longer in person.
- When the tablet loses its connection, the kiosk says check-in is paused and sends guests to the welcome desk. Nothing is saved to send later.
- A browser signed in to your account can’t start the kiosk: it asks you to sign out first, so no guest can reach your workspace from the tablet.
- On an iPhone, web pages can’t go full screen, so Guided Access is what keeps the kiosk on screen.
- Its look comes from the page, and it has no settings of its own: change the page’s brand or cover photo and the kiosk follows within a minute.
Related articles
- Create a page from an eventStart from a Livestorm, Zoom or Microsoft Teams event: its details pre-fill the page.
- Create a Livestorm event from the builderThe event your page promotes does not exist yet? Describe it on the Event step and it is created in Livestorm for you.
- Publish your pageTake the page live at its public, crawlable and indexable address.
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